Terms & Conditions

Terms & Conditions (including SMS/MMS Messaging)

Effective date: January 28, 2026

Company

AK Appliance Repair LLC (“Company,” “we,” “us,” “our”) provides appliance repair and related customer support services.

Scheduling & Service Communications

Appointments, estimates, and service availability may vary. We may contact you by phone call, email, or text message regarding scheduling, service updates, billing, and customer support.

SMS/MMS Messaging Terms

SMS Consent Communication

Information (including phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you consent to receive text messages from AK Appliance Repair LLC, you may receive messages related to:

  • Booking and confirming appointments
  • Service communication and updates (including ETA / technician on the way)
  • Estimates, invoices, receipts, and payment links
  • Customer care and follow-up

Message Frequency

Message frequency may vary depending on your service request. For example, you may receive up to 10 SMS messages per week related to appointments, service updates, and billing.

Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier plan. Charges may vary for domestic and international messages.

Opt-In Method

You can opt-in to receive SMS messages from AK Appliance Repair LLC by:

  • Submitting an online form on our website where a SMS consent checkbox is provided
  • Providing consent during service scheduling and customer support interactions

Opt-Out Method

You can opt out at any time by replying STOP to any message. You may also contact us to request removal from our messaging list.

Help

For help, reply HELP to any message, or contact us:

Additional Options

If you do not want to receive SMS messages, you can leave the SMS consent checkbox unchecked on our forms.

Standard Messaging Disclosures

Message and data rates may apply.
Opt-out at any time by texting STOP.
For assistance, text HELP or visit our Privacy Policy and Terms & Conditions pages.
Message frequency may vary.

Website Use

By using our website and services, you agree to these Terms & Conditions. You agree not to misuse the website, attempt unauthorized access, or interfere with website operations.

Service Estimates & Payments

Any estimate provided is based on information available at the time and may change after in-person diagnosis. Payment is due as described on the invoice/receipt. Service fees and parts/labor charges may apply as disclosed during service.

Warranty / Service Limitations

Any workmanship warranty (if offered) applies only to the specific work performed and does not cover unrelated failures, misuse, or pre-existing conditions. Manufacturer warranties (if any) are separate and handled by the manufacturer.

Limitation of Liability

To the fullest extent permitted by law, AK Appliance Repair LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website.

Privacy

Our data practices are described in our Privacy Policy: Privacy Policy.

Changes to These Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date.

Contact

If you have questions about these Terms & Conditions, contact us: